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Billing Overview
The invoices table explained column by column, what each status badge means, and why amounts are shown tax inclusive with tax broken out separately.
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The Billing page is at /dashboard/billing. Its heading is Invoices, and it lists every payment made on the account, newest first.
The columns
| Column | What it shows |
|---|---|
| Billing date | The date the invoice was issued, in short form (for example Sep 15, 2026) |
| Product | Which product the payment was for, for example Residential or Mobile |
| Plan | The package or plan purchased, for example a traffic amount or a subscription |
| Traffic | The traffic the purchase added, in GB; blank where the invoice is not traffic-based |
| Amount | The total charged, tax included |
| Invoice | Actions to download or view the invoice |
Amounts and tax
The Amount column is tax inclusive, so it matches what was actually charged. Because tax depends on your billing country, the table shows the total rather than a pre-tax subtotal, and the invoice itself breaks out the tax line separately.
This means you can use the Amount column directly for expense records, and open the invoice when you need the tax breakdown.
Status badges
Each invoice carries a status, shown as a small coloured badge.
| Badge | Meaning | What to do |
|---|---|---|
| Paid | Payment completed | Nothing |
| Pending | Payment is in progress and not yet settled | Wait; it resolves on its own |
| Open | The invoice is issued and awaiting payment | Complete the payment |
| Overdue | The payment date has passed | Pay it, or contact support |
| Uncollectible | The payment could not be collected | Contact support |
An unrecognised status is shown in red, the same as overdue, so a new status never looks like a good one by accident.
The empty state
A new account with no purchases shows: There are no invoices generated yet, or they were sent to you via email. That is expected, not an error. The table fills in as soon as the first payment completes.
Where invoices come from
Invoices are read live from the payment provider, so the table reflects the authoritative record rather than a copy. A payment that has not yet settled will not show as paid, which is why the status badge is worth reading rather than assuming.